Privacy Policy

This Privacy Policy explains how Moonloom Estúdio Criativo (“Moonloom”, “we”) handles the personal data of people who visit this website or contact us, in accordance with the Brazilian General Data Protection Law (Law No. 13,709/2018 — LGPD) and other applicable data protection laws, such as the GDPR where it applies.

1. Data we collect

• Data you provide in the contact form: name, email, project type, budget range and the description of your idea.
• Browsing data: IP address, browser type, pages visited and traffic source, collected through cookies and similar technologies, including those of advertising and analytics partners (such as Google and Meta), when enabled.

2. How we use your data

• To reply to your message and send commercial proposals you requested;
• To improve the website and understand how our communications perform;
• To show relevant ads and measure campaign effectiveness on platforms such as Google Ads and Meta Ads;
• To comply with legal and regulatory obligations.

The legal bases we rely on are your consent, the performance of pre-contractual steps at your request and our legitimate interest.

3. Sharing

We do not sell your data. We may share it only with providers that help us run the website and our service — such as the form delivery service (Web3Forms), hosting, email, analytics and advertising tools — always limited to the purposes described here, or when required by law.

4. Cookies

Advertising and analytics cookies (Google and Meta) are only set after you click “Accept” in our cookie banner. You can change your choice at any time via “Cookie settings” at the bottom of the page.

Cookies are small files stored in your browser. You can also block or delete them at any time in your browser settings. For personalized ads, you can also adjust your preferences in Google Ad Settings and Meta Ad Preferences.

5. Storage and security

We keep your data only for as long as necessary to fulfill the purposes above or legal obligations, applying reasonable technical and organizational measures to protect it against unauthorized access.

6. Your rights

At any time, you may request confirmation of processing, access, correction, anonymization, portability or deletion of your data, and withdraw your consent, by writing to contato@moonloom.com.br.

7. Changes

This policy may be updated from time to time. The current version will always be available on this page, with the date of the last update.

8. Contact

Questions about privacy? Reach us at contato@moonloom.com.br.